Privacy Policy

At ShoeSpots (https://shoespots-co-uk/), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely through third-party payment providers)

b. Order & Transaction Information

• Products purchased
• Order history and payment method
• Communication related to orders

c. Device & Browsing Information

• IP address
• Browser type and version
• Device information
• Pages visited, time spent, and interactions on our website

d. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected data to:

• Process and fulfill your orders efficiently.
• Provide customer support and respond to inquiries.
• Send order updates, promotional offers, and newsletters (if subscribed).
• Improve our website, services, and customer experience.
• Prevent fraud, unauthorized transactions, and security threats.
• Comply with legal requirements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it with:

• Service Providers – Shipping carriers, payment processors, and email marketing platforms to fulfill your order.
• Legal Authorities – If required by law, to protect our rights, or prevent fraudulent activities.

4. Data Security

We take security seriously and use encryption, secure servers, and other measures to protect your personal information. However, no online platform is entirely risk-free, so we encourage users to take precautions while sharing sensitive data.

5. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal data.
• Opt-out of marketing emails anytime by clicking "unsubscribe" in our emails.
• Manage cookies through your browser settings.

To request access or changes to your data, contact us at [your email].

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we recommend reviewing their policies before sharing personal data.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. We encourage you to review this policy regularly.

8. Contact Us

For any questions or concerns regarding this Privacy Policy, feel free to contact us:

📧 Email: [your email]
📍 Address: [your store address]

Thank you for choosing ShoeSpots! We appreciate your trust and are committed to protecting your privacy.